The practice keeps clinical authority
Your licensed team defines the care model, approves clinical policy, receives escalations, and makes final patient-care decisions.
Trust center · practice-controlled by design
Reduce operational risk without handing away authority.
Kept Count makes work, evidence, exceptions, and ownership visible. Your organization keeps clinical judgment, compliance oversight, coding decisions, and final claims authority.
The control model
Clear ownership at every handoff.
The practice keeps claims authority
Kept Count prepares review-ready evidence. It does not choose final codes, submit claims, receive collections, or release unsupported lines.
Exceptions stay visible
Missing consent, conflicting facts, unresolved requirements, and held billing lines remain visible with an owner and reason.
Access is role- and tenant-scoped
Provisioned users work within assigned roles and organizational boundaries; audit evidence records important actions and changes.
OIG and billing-risk posture
Evidence before revenue.
The operating model is designed to help a practice identify and resolve unsupported work before billing—not to maximize claims or turn care into a box-checking exercise.
Kept Count can
Organize candidate evidence, monthly work, consent records, exceptions, supervision, QA, and billing-support packets.
A responsible practice reviewer must
Confirm program fit, patient facts, clinical appropriateness, coding, coverage, and the final decision to submit or withhold a claim.
Kept Count does not
Guarantee reimbursement, certify compliance, replace counsel or a compliance officer, auto-submit claims, or make clinical decisions.
Data boundary
Synthetic until the covered environment is ready.
The public tour and evaluation experience use synthetic or de-identified examples. Real patient information must not enter the system until the contract, BAA, covered-vendor, security, and practice-acceptance gates are complete.
No PHI in public forms
Readiness and walkthrough requests are for business contact and implementation information only.
Production is a gated decision
The practice and IHA clear technical, contractual, security, clinical, and billing gates before activation.
Before production activation
Five gates. One documented go-live decision.
These are procurement and implementation controls, not badges. Evidence is reviewed with the responsible owners before the practice authorizes real-data use.
- 1A signed services agreement and appropriate business associate agreement
- 2A covered production environment with required vendor agreements and controls
- 3Practice-approved consent, supervision, escalation, documentation, and claims policies
- 4Named clinical, compliance, operations, security, and billing owners
- 5Role provisioning, workflow acceptance, and launch evidence
Bring your compliance, security, and RCM questions.
We will walk through the control boundary, the evidence path, and the exact decisions your practice would retain.